[Federal Register: October 21, 2003 (Volume 68, Number 203)]
[Notices]               
[Page 60110-60111]
From the Federal Register Online via GPO Access [wais.access.gpo.gov]
[DOCID:fr21oc03-81]                         

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DEPARTMENT OF HOMELAND SECURITY

Coast Guard

[USCG 2003-16298]

 
Collection of Information Under Review by Office of Management 
and Budget (OMB): OMB Control Number 1625-0080

AGENCY: Coast Guard, DHS.

ACTION: Request for comments.

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SUMMARY: In compliance with the Paperwork Reduction Act of 1995, the 
Coast Guard intends to seek the approval of OMB for the renewal of one 
Information Collection Request (ICR). The ICR concerns surveys of 
customers' satisfaction. Before submitting the ICR to OMB, the Coast 
Guard is inviting comments.

DATES: Comments must reach the Coast Guard on or before December 22, 
2003.

ADDRESSES: To make sure that your comments and related material do not 
enter the docket [USCG 2003-16298] more than once, please submit them 
by only one of the following means:
    (1) By mail to the Docket Management Facility, U.S. Department of 
Transportation (DOT), room PL-401, 400 Seventh Street SW., Washington, 
DC 20590-0001.
    (2) By delivery to room PL-401 on the Plaza level of the Nassif 
Building, 400 Seventh Street SW., Washington, DC, between 9 a.m. and 5 
p.m., Monday through Friday, except Federal holidays. The telephone 
number is 202-366-9329.
    (3) By fax to the Facility at 202-493-2251.
    (4) Electronically through the Web Site for the Docket Management 
System at http://dms.dot.gov    (5) Electronically through Federal eRule Portal: http://.

http://www.regulations.gov.
    The Facility maintains the public docket for this notice. Comments 
and material received from the public, as well as documents mentioned 
in this notice as being available in the docket, will become part of 
this docket and will be available for inspection or copying at room PL-
401 on the Plaza level of the Nassif Building, 400 Seventh Street SW., 
Washington, DC, between 9 a.m. and 5 p.m., Monday through Friday, 
except Federal holidays. You may also find this docket on the Internet 
at http://dms.dot.gov.
    Copies of the complete ICR are available through this docket on the 
Internet at http://dms.dot.gov, and also from Commandant (G-CIM-2), 
U.S. Coast Guard Headquarters, room 6106 (Attn: Barbara Davis), 2100 
Second Street SW., Washington, DC 20593-0001. The telephone number is 
202-267-2326.

FOR FURTHER INFORMATION CONTACT: Barbara Davis, Office of Information 
Management, 202-267-2326, for questions on this document; or Andrea M. 
Jenkins, Program Manager, U.S. Department of Transportation, 202-366-
0271, for questions on the docket.

SUPPLEMENTARY INFORMATION:

Public Participation and Request for Comments

    We encourage you to participate in this request for comment by 
submitting comments and related materials. We will post all comments 
received, without change, to http://dms.dot.gov, and they will include 
any personal information you have provided. We have an agreement with 
DOT to use the Docket Management Facility. Please see DOT's paragraph 
on the ``Privacy Act'' below.
    Submitting comments: If you submit a comment, please include your 
name and address, identify the docket number for this request for 
comment [USCG-2003-16298], indicate the specific section of this 
document to which each comment applies, and give the reason for each 
comment. You may submit your comments and material by electronic means, 
mail, fax, or delivery to the Docket Management Facility at the address 
under ADDRESSES; but please submit your comments and material by only 
one means. If you submit them by mail or delivery, submit them in an 
unbound format, no larger than 8\1/2\ by 11 inches, suitable for 
copying and electronic filing. If you submit them by mail and would 
like to know that they reached the Facility, please enclose a stamped, 
self-addressed postcard or envelope. We will consider all comments and 
material received during the comment period. This information 
collection report may change the estimated ``information'' burden based 
on the comments received.
    Viewing comments and documents: To view comments, as well as 
documents mentioned in this preamble as being available in the docket, 
go to http://dms.dot.gov at any time and conduct a simple search using 
the docket number. You may also visit the Docket Management Facility in 
room PL-401 on the Plaza level of the Nassif Building, 400 Seventh 
Street SW., Washington, DC, between 9 a.m. and 5 p.m., Monday through 
Friday, except Federal holidays.
    Privacy Act: Anyone can search the electronic form of all comments 
received into any of our dockets by the name of the individual 
submitting the comment (or signing the comment, if submitted on behalf 
of an association, business, labor union, etc.). You may review the 
Privacy Act Statement of DOT in the Federal Register published on April 
11, 2000 [65 FR 19477], or you may visit http://dms.dot.gov.

Request for Comments

    The Coast Guard encourages interested persons to submit comments. 
Persons submitting comments should

[[Page 60111]]

include their names and addresses, identify this document [USCG 2003-
16298], and give the reasons for the comments. Please submit all 
comments and attachments in an unbound format no larger than 8\1/2\ by 
11 inches, suitable for copying and electronic filing. Persons wanting 
acknowledgment of receipt of comments should enclose stamped self-
addressed postcards or envelopes.

Information Collection Request

    Title: Surveys of Customers' Satisfaction.
    OMB Control Number: 1625-0080.
    Summary: Executive Order 12862 authorizes the Coast Guard to survey 
customers to determine the kind and quality of services they want and 
their level of satisfaction with existing services.
    Need: Putting people first means ensuring that the Federal 
Government provides the highest-quality of service possible to the 
American people. Executive Order 12862 requires that all executive 
departments and agencies providing significant services directly to the 
public seek to meet established standards of customer service and (1) 
identify the customers who are, or should be, served by the agency and 
(2) survey customers to determine the kind and quality of services they 
want and their level of satisfaction with existing services.
    Respondents: Recreational boaters, commercial mariners, industry 
groups, and State and local governments.
    Frequency: On occasion.
    Burden: The estimated burden is 5,000 hours a year.

    Dated: October 10, 2003.
Clifford I. Pearson,
Assistant Commandant for Command, Control, Communications, Computers 
and Information Technology.
[FR Doc. 03-26511 Filed 10-20-03; 8:45 am]

BILLING CODE 4910-15-P